Help and FAQ

From shortcut to first mark.

The free Store listing is still a draft. Once FastMarkup is published, use these notes to set up the shortcut and troubleshoot capture or copy.

Quick fixes

The shortcut opens the popup

At chrome://extensions/shortcuts, clear Alt+Shift+A from Activate the extension and assign it to Freeze and mark the visible tab.

Nothing happens on a page

Try the popup's Start annotating button on a normal HTTPS page. Chrome blocks internal pages. Reload the extension if it was updated.

Clipboard copy is blocked

Use the toolbar's Download control and attach the PNG manually. Check browser clipboard permissions and test in a supported paste target.

The page stays frozen

Press Escape or use the toolbar Close control. The overlay should be removed and the live page restored. If it is stuck, reload that tab.

Keyboard reference

Alt + Shift + AStart capture, if assigned to the capture command

Ctrl/Cmd + CCopy PNG in annotation mode

EscCancel or close the overlay

Ctrl/Cmd + ZUndo an annotation

Ctrl/Cmd + Shift + ZRedo an annotation

P, A, R, E, T, HSwitch drawing tool while the overlay is active

Chrome controls the global shortcut assignment. Tool shortcuts apply only while the annotation overlay is open.

Common questions

What does FastMarkup capture?

Only the visible viewport of the active Chrome tab at activation time. It does not stitch a full scrolling page.

Is the toolbar in the saved image?

No. Export combines the original screenshot with your annotations. Toolbar controls, toasts, and cursors are excluded.

Are screenshots saved automatically?

No. The free build keeps the active capture in memory and discards it when you close the overlay. Copy and Download are actions you choose.

Is Pro available?

No. Some Pro features exist in an unreleased draft, but paid activation and checkout are not available. See the Pro preview.

Where does the image go after I paste it?

FastMarkup does not upload it. The app you paste into handles the image under that app's own terms.

Does it work at every zoom level?

The extension is designed to map annotations to the captured image resolution. The full cross-site, zoom, and high DPI acceptance matrix is still pending.

Still stuck?

Tell us your Chrome version, the page type, the action you took, and the exact error text. Avoid sending sensitive screenshots.

Contact support